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SupportSupport Troubleshooting » The display indicates that the battery is empty although the battery pack has been charged With the AC Adapter connected and the printer turned off the battery pack is not charged. The printer should first be turned on again ( by pressing the power-on key 1x) in order to initiate the charging. When the printer shuts off after 2 minutes, the charging will continue. » How many tapes can be printed with a full battery pack ? Approximately 11 cassettes of 7 meter can be printed. » Blank fields/labels appear on a printed patchpanel label or module label The selected font size is too large to be printed. Solution: Select a smaller font size. » Not all data has been printed onto a vertical wrap label When printing a vertical wrap label with a 12mm tape the maximum number of characters that can be printed is 3. Solution: Use a 19mm tape to print a maximum of 5 characters. Every character after the fifth will not be printed. » Graphics are not printed when using module marking It is not possible to combine/print graphics with the functionnality 'Module Marking'. » Can I print a 24-port patchpanel label but with the data between each port separated by a vertical line? Yes, instead of using the mode patch panel marking use the mode Module marking. 1. Enter the length of the smallest port (= pitch distance ), e.g. 12mm. 2. Enter the number of ports, e.g 24. 3. Enter the total length of each individual port (= the length of the smallest port times a factor X) which is in this example the same as the pitch distance. - First port : X=1 - Second port: X=1 - ... 4. Enter the data for each port. 5. Print the label. |
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