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Good to know

  • Information and solutions to common issues and frequently asked questions (FAQ's).  
  • User Guides  
  • Software Downloads  
  • How to print...
    • How to print international characters like e.g. à á â ã ä å ?

      International Characters

      The labelmaker supports the extended Latin character set using RACE technology. Similar to using a mobile phone keypad, if you press a letter multiple times within a very short time, you will scroll through variations of that letter.

      For example, if you repeatedly press the letter a, you will see a à á â ã ä å and so on through all the variations available. The order in which the character variations appear depends on the language you have chosen to use.

      Currency symbols

      The currency key ee also uses RACE to scroll through a number of currency symbols: € £ $

      The order these symbols appear depends on the keyboard version and language you have selected.

  • General How To
    • Where to find serial numbers?

      The serial number is printed on a white label. This label can be found in either the cassette compartment or in the battery compartment.

    • How to remove the remaining adhesive in case some adhesive is left behind after removing D1 tape?

      If the tape was glued unto a delicate surface (e.g. painted or enamelled), the customer can use the following products :

      - isoprophyl alcohol

      - isoprophanol

      - desinfectant alcohol



      Otherwise, the customer can also use :

      - white spirit

      - ethylacetaat

      - acetone

      - nail polish remover

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