Register a defective product

Product Info

Contact & Shipping

Confirmation

Please fill in the following data carefully so we can help you in the best possible way.

Irish and Portuguese customers, please use this form to register your defect.

Product information

* indicates required fields

LabelWriters: serial numbers are located at the bottom of the printer. Do not enter the prefix 'S/N'.
Electronic labelmakers: serial numbers printed are located on a white label inside the cassette or battery compartment. Be sure to enter the serial number exactly as it appears (capital letters and dashes).
LetraTag: LT-100H serial numbers start with CD, LT-100T serial numbers start with DD.
Manual labelers: DO NOT have serial numbers. DO NOT fill in this field.

The Extended Warranty Code only applies in case you have obtained one from DYMO.

Warranty only applies if the product has been used strictly in accordance with operating instructions. Therefore, warranty does not apply for defects caused by accident, misuse, alteration or neglect. Standard warranty terms and conditions can be found in the warranty booklet that came along with your product.

Your product:*
Your product name:*
Serial Number:*
Problem Description:*

Your problem desciption:* (max. 65 characters)
Date of Purchase:*
Extended Warranty Code:
Your reference:
Do you think the defect is covered by warranty conditions?*
	Yes No
Did you already contacted the DYMO help desk about this defect?*
	Yes No
	Proceed