Yes, the DiscPainter printer is compatible with MAC^® OS X v10.5 Leopard. If you bought the printer before it was compatible with Leopard, please go to the support page to download the updated drivers.

3. What kind of discs can I print on with the DiscPainter printer?

You can only print on discs designed for inkjet printers known as ‘inkjet-printable’ discs. Inkjet-printable discs are available as standard-sized compact discs (CDs) and digital video discs (DVDs). Inkjet-printable discs also are available as mini (80mm) CDs, and DVDs and DVRs (for camcorders). Inkjet-printable discs are available at retail stores that sell office supplies, computers, and electronics, as well as online stores. Different inkjet-printable disc finishes are available including matte white, glossy white, and silver. DiscPainter printers will print on all of these finishes and has ink density controls to optimize the results for each type of finish. See demo Note: Do not use thermal discs, which can also have a white printable surface, or other non inkjet-printable discs. Do not print on the data side of disc.

4. What will happen if I don’t use an inkjet-printable disc?

Inkjet-printable discs are coated with a special material to allow the ink to adhere. If you do not use discs with this special coating, the ink will pool on the disc surface and not dry. If you accidentally print on a non inkjet-printable disc, wipe the disc clean with a soft rag or tissue. The ink will not cause any damage to you. Note: Attempting to print on non inkjet-printable discs is not recommended as it can damage both the DiscPainter printer and the disc.

5. What are hub-printable discs?

Hub-printable discs allow you to print your design closer to the inner edge of the center hole in the disc. Non hub-printable discs have a larger unprintable area at the center of the disc - this area usually is represented by an inner plastic ring.

6. What type of discs are recommended for inkjet printing?

We recommend purchasing inkjet-printable discs from any of the major disc manufacturers. Using glossy inkjet-printable or water-resistant inkjet-printable discs on the DiscPainter printer results in the best print quality.

7. What is the difference between matte and glossy discs?

Inkjet matte discs have a dull, flat surface. Inkjet glossy discs have a lustrous, shiny surface, and are often described as water-resistant. Matte surfaces, by their design, provide a softened appearance, while glossy surfaces provide much sharper images.

8. Where can I find inkjet-printable discs?

You can purchase inkjet-printable discs locally or online from a computer or office supply retailer, or directly from DYMO at www.dymo.com.

9. What are the print quality and ink density settings for?

The DiscPainter printer has several settings to adjust the quality of printing on your inkjet printable disc. For the most vibrant color and highest quality print results at 1200 dpi, select “Best” print quality. For regular quality printing, select “Normal” print quality. If your design does not have much color or is all text, use “Draft” mode print quality to simply label your disc.

The ink density setting has been optimized for different disc surfaces. Using the ink density slider, you can select an ink density that matches your disc surface: matte, glossy, or colored disc. Ink density settings 1 through 5 are for matte discs. Most inkjet printable discs are matte. If the surface type is not indicated on the packaging, it is probably a matte inkjet printable disc. Ink density settings 6 and 7 are for glossy inkjet printable discs. Glossy discs will have a shiny surface similar to glossy photo paper. The surface type should be indicated on the packaging of glossy inkjet printable discs. Ink density settings 8 and 9 are for colored discs such as silver inkjet printable surfaces. These non-white surfaces are easily recognizable on inkjet printable discs. The higher the setting, the more dense the ink. See demo

10. Why does my printed design look different on different discs?

Manufacturers add a special coating to inkjet-printable discs so that the ink is absorbed into the coating and adheres to the disc surface. Different manufacturers develop different coatings. The differences you see in your printed design are due to the amount and depth that the ink is absorbed into the surface. Some coatings absorb the ink deeper than others, and which results in differences in density or brightness of the colors. Matte surfaces, by their design, provide a softened appearance, while glossy surfaces provide much sharper images.

11. What software do I need to print to my DiscPainter printer?

The DiscPainter™ printer software included with your printer is all the software you need to print from any application to the DiscPainter™ printer. The DiscPainter™ software installation includes the Discus for DYMO software for creating disc designs; however, you can print to the DiscPainter™ printer using many popular design programs, such as Adobe® Illustrator® or Photoshop®. See demo Refer to “Printing To The DiscPainter™ Printer” in the DiscPainter™ CD/DVD Printer User Guide for more information on printing to the DiscPainter™ printer from your favorite design program.

12. What is special about RadialPrint™ Technology?

RadialPrint™ Technology allows for printing on the full surface of the disc, without using a disc tray. For complete information about RadialPrint™ Technology, click here.

13. What are the system requirements for using the DiscPainter™ printer?

Mac OS System Requirements

Mac^® OS X v10.3/10.4/10.5 Leopard
512 MB RAM
USB port (USB 2.0 certified high-speed device works with USB 1.1)
700 MB hard disk space

Windows System Requirements

Windows^® XP and Vista
512 MB RAM
USB port (USB 2.0 certified high-speed device works with USB 1.1)
700 MB hard disk space

Refer to Product Specifications for more information.

14. What kind of ink cartridge does the DiscPainter™ printer require?

The DiscPainter™ printer uses a special DYMO inkjet cartridge, part number 1738252. You can purchase replacement ink cartridges at your local or online computer or office supply retailer, or directly from DYMO at www.dymo.com.

15. How can I tell when the ink cartridge is running low on ink?

When the ink is running low in the ink cartridge, the ink status light on the top of the printer will first become solid yellow when the ink level drops below 20% and then solid red when the ink level drops below 5%. You can also check the ink level in the Printer Services dialog box. Refer to"Using Printer Services" in the DiscPainter CD/DVD Printer User Guide for more information.

16. How do I install a new ink cartridge?

Replacing the ink cartridge is quick and simple. Refer to "Replacing the Inkjet Cartridge" in the DiscPainter CD/DVD Printer User Guide for more information.

17. How long will the ink cartridge last if I am not printing very often? Will the ink dry out?

Environmental and storage conditions can accelerate ink evaporation, therefore, reducing the life of the inkjet cartridge. To maximize the number of discs you can print from one inkjet cartridge, use the printer regularly.

18. How do I clean the printer?

You can clean your printer using a soft cloth and a mild, non-petroleum based household cleaner, such as Windex.

Caution: Avoid spraying or applying household cleaners inside the printer. Cleaners should only be used on external surfaces of the printer.

19. Should I burn data on the disc before printing or print on the disc before burning data?

We recommend that you burn your data on the disc first before you print onto the disc.

20. Can I print on a disc twice?

It is possible to print on a disc twice. However, because the disc is spinning during printing, it is impossible to align a new design to print correctly on top of the existing design.

21. Can I install more than one DiscPainter printer on my computer?

Installing multiple DiscPainter printers is not supported at this time.

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How do I pack the printer for travel?

When transporting the printer, make sure you pack the printer as it was packed in the original packaging using the foam packing blocks and cardboard insert. Refer to "Repacking the Printer for Travel" in the DiscPainter CD/DVD Printer User Guide for more information.