Assistance

1. Computer that will run the application with
- Win98, WinME, Win2000 or XP
- Internet connection (internet explorer: 6.0 or a higher version)
- USB or DB9 serial port

2. DYMO LabelWriter 330 Turbo and included DYMO LabelWriter Software (DLS), both already installed on the computer.

3. DYMO Labels
Name badge labels (ref. 11356): size 41mm x 89mm, removable adhesive
OR
Shipping badge labels (ref. 99014): size 54mm x 101mm, permanent adhesive

GuestGuard is a web-based solution and runs on a central server. By means of a dedicated PC and LabelWriter printer which is placed at the reception desk, this application is accessed through an internet connection.

The visitor, guard or receptionist enters the information on the screen which contains the company logo, welcome text, selected data fields, ... When the data is entered, the badge is printed automatically. The adhesive badge can be safely applied to clothing or attached to a badge holder.

When leaving the company, the visitor is checked-out by entering the unique badge code. At the same time, the data entered is stored in a database on the server. This enables to make reports such as who is currently on site, who has been there, and chronological history.

GuestGuard is made up of two modes: a visitor mode (registration terminal) and an administrator's mode (administrator terminal) which both can run from the same computer.

The visitor mode can be used to give visitors the ability to check themselves in and out without giving them the ability to manipulate the system in any way.

The administrator's mode is much more elaborate. This mode is meant for the receptionists, guards, or other dedicated company users. Besides managing the check-in and check-out process of visitors, they have a wide range of parameters they can manipulate. For instance:

- get a clear overview in real time of the visitors present in the building
- obtain a list of visitors with one simple click in case of an emergency
- ability to see all visitors from yesterday
- ability to add employees to the list
- ability to create reports
- ability to create new users
- customize the text which is displayed on the different screens
- and much more

All these options are hidden in the visitor mode. The receptionist or guard can easily switch between these two modes, or execute everything from the administrator mode.

In order to make sure all data is exchanged via secure connections, DYMO uses the most popular network protocol: https. HTTPS is the Hyper-Text Transfer Protocol with SSL Encryption. SSL is short for Secure Sockets Layer, a protocol developed by Netscape for transmitting private data via the Internet.

SSL works by using a private key to encrypt data that's transferred over the SSL connection. Both Nescape Navigator and Internet Explorer support SSL, and many websites use the protocol to obtain confidential user information, such as credit card numbers.

On top of that, each client has it's own dedicated url and GuestGuard solution which maintains itself a user name and password database to guarantee that the application is only accessible by the client's designated, authorised individuals.

The databases are only stored on the Dymo servers. Only authorized people have access to these servers. Dymo does not use this data in any way or for any purpose.

Yes, the same Guestguard application can be used by two or more computers.
E.g. two reception desks, can run the same GuestGuard application.
Of course, both will need a PC and a LabelWriter.
Both LabelWriters will also need the same name.

Yes, as long as it are DYMO labels, there is no problem.
Currently, there are templates for 99012 and 11356.
However, the DYMO Helpdesk can create a template for any other type of DYMO label required.