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LabelWriter 320 Product Image

Good to know

  • 1. Check our software tip
    How to create a new label.pdf


    2. Solving printing problems:
    In most cases, problems are solved by checking whether the spools are firmly pressed against the label roll:
      
  • WINDOWS
    • DYMO Label Software version 8.5.1
        Read Me — 1 November 2012

        This document contains important information that is not included in any other DYMO Label documentation. It highlights changes in system requirements, new features, and known problems. Please read this document carefully!

        NEW IN THIS RELEASE

        This release includes:

        • Support for LabelManager 280

        • Support for Windows 8

        Developers Note: DYMO has a Software Developer’s Kit (SDK) for all supported printers. See the www.dymo.com for more information.

        SYSTEM REQUIREMENTS

        Operating System Support

        Windows XP SP2 or later (32-bit)

        Windows Vista (32-bit or 64-bit)

        Windows 7 (32-bit or 64-bit)

        Windows 8 (32-bit or 64-bit)

        INSTALLATION

        Install Software First

        If you plug in the printer before running the installer on Windows Vista, the Windows XP version of the printer may be installed. If this happens, you must delete this printer and then run the installer again.

        Connecting to Shared Printers on Windows Vista

        If you want to connect to a shared network printer, use the Windows Vista Add Printer Wizard in the Printer control panel to connect to the shared printer.

        Administrator Rights

        You must install DYMO Label software from a user account with Administrator rights. However, you can use the software while logged in to an account with Limited rights.

        COMPATIBILITY

        Printer Support

        DYMO Label v.8 supports the following printer models:

        LabelWriter 450

        LabelWriter 450 Turbo

        LabelWriter 450 Twin Turbo

        LabelWriter 450 Duo

        LabelWriter 4XL

        LabelWriter SE450

        LabelWriter 400

        LabelWriter 400 Turbo

        LabelWriter Duo

        LabelWriter Twin Turbo

        LabelWriter 310 (models 90966, 93029 & 93034 ONLY)

        LabelWriter 315 (model 90975 ONLY)

        LabelWriter 320 (models 90892, 93031 & 93036 ONLY)

        LabelWriter 330 (model 90891 & 93037 USB ONLY)

        LabelWriter 330 Turbo (models 90884, 93033 & 93038, USB ONLY)

        LabelManager 280

        LabelManager 500TS

        LabelManager PnP

        LabelManager 420P

        LabelManager PCII

        LabelManager 450

        LabelManager 450D

        LabelPoint 350

        Earlier LabelWriter printer models are NOT supported by this version of DYMO Label software.

        Add-in Support

        DYMO Label v.8 includes add-ins for:

        • Microsoft Office XP, 2003, 2007, and 2010 - Word, Excel, and Outlook

        • QuickBooks 2007, 2008, 2009, 2010, 2011, and 2012 (US Only)

        • ACT! 2007, 2008, 2009, 2010, 2011, and 2012 (English Only)

        FOR DYMO LABEL SOFTWARE VERSION 7 USERS

        Compatibility between DYMO Label Software Version 7 and DYMO Label v.8

        You can install DYMO Label v.8 if you have Version 7 installed. You can use both versions simultaneously with no problems.

        The following changes are made during the DYMO Label v.8 installation:

        • Microsoft Office, QuickBooks, and ACT! Add-Ins for Version 7 are uninstalled and replaced with the DYMO Label v.8 Add-Ins.

        • Version 7 printer drivers are updated to the DYMO Label v.8 drivers.

        Importing DYMO Label Software Version 7 Settings

        DYMO Label v.8 has a First Run wizard that can import your Version 7 preferences and Address Book. Your Label File Folder settings are imported as a part of this process. When you open label files in DYMO Label version 8, the File Open dialog box points to your default Version 7 label files folder.

        DYMO Label Software Version 7 Label File Compatibility

        DYMO Label v.8 can import Version 7 (.lwl) labels. DYMO Label v.8 cannot open Version 7 tape label (.D1L) files.

        KNOWN ISSUES

        Installing the QuickBooks Add-in on Windows Vista and Windows 7 (US Only)

        After installing DYMO Label software, you must log in as Administrator and run QuickBooks at least once for the Add-in button to appear in the toolbar. You can then run QuickBooks in normal mode and the add-in button will be visible.

        Printing a Large Job on a Slower Computer

        If you are using a Pentium 4 or slower computer and white streaks appear in barcodes when printing a large batch of labels, do one of the following:

        • Set your print spooler to spool the entire job before printing.

        • Turn off print spooling.

        Word Add-In Button Remains in Word after DYMO Label Uninstall

        In Microsoft Word 2003 and Word XP, when you uninstall DYMO Label v.8, the Add-In button remains in the toolbar even though the Add-In has been removed.

        To fix this issue in Word 2003 and XP

        1.Right-click on the toolbar.

        2. Select Customize.

        3.Drag the icon off the toolbar.

        To fix this issue for Word 2007

        1.Right-click the Add-In button.

        2. Select Remove.

        CONTACTING DYMO TECHNICAL SUPPORT

        For Technical Support, please contact DYMO as follows:

        URL: www.dymo.com
    • DYMO LabelWriter Software v7.7.0.8
        Platform: Windows 2000, XP, Vista 32-bit and Vista 64-bit

        Important Notes:

        This version of software does not support Windows 95, 98 or NT.
        Customers still running Windows NT should use DLS 4.31.
        Customers still running Windows 98 should use DLS 7.5.0.8.
        Windows 95 is no longer supported.
        This software only supports 300 and 400 series printers through direct USB connectivity:
        - LabelWriter 400
        - LabelWriter 400 Turbo
        - LabelWriter Duo
        - LabelWriter Twin Turbo
        - LabelWriter 310 (models 90966, 93029 & 93034 ONLY)
        - LabelWriter 320 (models 90892, 93031 & 93036 ONLY)
        - LabelWriter 330 Turbo (models 90884, 93033 & 93038, USB ONLY)
        For other models of LabelWriter 300 series, we advise to use DLS 7.6 for Windows 2000/XP users.
        Windows Vista users are advised to contact the Helpdesk for a proper solution.


        Add in
        This software includes Add in's for:
        - Outlook 2000, XP, 2003 and 2007.
        The Outlook Add-In does not work with Microsoft Outlook Express.
        - Word 2000, XP, 2003 and 2007.
        - WordPerfect 12 and 13 for Windows.
        - Palm Desktop all versions up till 4.1.4
        - Excel 2000, XP, 2003 and 2007

        Download and install instructions:
        After downloading one of the files, unzip the file to a location.
        Double-click the file install.exe and follow the online instructions.

        Important notice when upgrading to or reinstalling DYMO Label Software.
        Always uninstall previous versions of DLS
        Important: When reinstalling or upgrading: the Label Files folder is replaced. Your own customized labels, stored in the Label Files folder (default is ..C:\Documents and Settings\All Users\Documents\DYMO Label\Label Files), will be deleted.

        To save your customized labels and address book
        1. Copy the .lwl and sample list.dal files to a temporary folder.
        2. After uninstalling and reinstalling DLS, move the labels files from the temporary folder back into the Label Files and address book folder.
    • DYMO driver uninstaller
        For use with 98/ME/NT/2000/XP.
        This utility will remove DYMO driver files and registery keys from the PC.

        It is advised to run this file:
        Before executing upgrades of DYMO software.
        Before reinstalling a DYMO application after an unsuccesfull installation.
    • Beta driver for Windows XP Pro, x64 edition


        DYMO Printer Drivers for Windows XP Professional, x64 Edition.

        Remarks:

        • These drivers are Beta and as such we ask you to provide us with feedback should you come across any installation or usability issues.
        • The drivers included in this installer support the following printer models:
          LabelWriter 400
          LabelWriter 400 Turbo
          LabelWriter Duo
          LabelWriter Twin Turbo
          LabelWriter 330 Turbo (USB connected only)
          LabelPoint LP350
          LabelManager LM450
          LabelManager PCII
        • These drivers require a third-party application because DYMO Label Software is not currently supported under Windows XP Professional x64. Additionally, the DYMO Label Software SDK is not yet supported under Windows XP Professional x64.
        • Please note that these drivers are not signed, so you will see a Windows driver signing warning message. You can safely ignore this message.
        • INSTALLATION:
          To install these drivers
          1. Run the executable called &ldquoINSTALL.EXE&rdquo.
          2. After clicking the &lsquoFinish&rsquo button, plug the printer into an available USB port and follow the on-screen prompts as follows:
          Prompt: Can Windows connect to Windows Update to search for software? Choose: No, not this time
          Prompt: What do you want the wizard to do? Choose: Install the software automatically
          Prompt: This software has not passed Windows Logo testing. Choose: Continue Anyway
        Downloads
  • MACINTOSH
    • DYMO Label Software version 8.5.2
        Full labeling capability, including printing barcodes and printing from address lists. Now includes printing wirelessly to the LabelManager Wireless PnP label printer. Compatible with all DYMO PC-connected LabelWriter and LabelManager label printers.
    • DYMO LabelWriter Software v7.7.1.1
        NEW IN THIS RELEASE

        Support for Mac OS X v10.5 Leopard

        INSTALLATION

        DLS requires that you have Mac OS "Administrator" level permissions to install a printer. You MUST be able to modify files in the System folder to install and configure a LabelWriter printer.

        NOTE: Do not connect the USB cable to your computer until instructed to do so during the software installation. If you have a label printer already installed, disconnect the USB cable from your computer before running this installer and reconnect the cable when instructed to do so.

        Manually Installing a Label Printer

        Mac OS X v10.5 (all printers)

        1. Make sure your label printer is plugged in and turned on before continuing.
        2. Open System Preferences for Print & Fax.
        3. Click the + button under the Printers list.
        4. Select the label printer from the list of choices in the Printer List and click Add. The printer is added to the printer list.
        5. Close the Printer Preferences to complete the installation.

        Mac OS X v10.4, v10.3, and v10.2.8

        Printers other than the LabelWriter Duo printer If you do not connect the label printer when asked to do so during the software installation or if you have problems with the printer installation, follow these instructions to add the printer manually:

        1. Make sure your label printer is plugged in and turned on before continuing.
        2. Open System Preferences for Print & Fax.
        3. Click the + button under the Printers list.
        4. Select the label printer from the list of choices in the Printer List and click Add. The printer is added to the printer list.
        5. Close the Printer Preferences to complete the installation.

        LabelWriter Duo printer

        The LabelWriter Duo printer appears as two separate printers in the Printer Browser: DYMO DUO Tape (or DYMO DUO Tape 128) and DYMO DUO Label. You need to install each of these printers separately.

        1. Make sure your label printer is plugged in and turned on before continuing.
        2. Open System Preferences for Print & Fax.
        3. Click the + button under the Printers list. You may see the label printer(s) listed in the printer list but the Add button will not be available.
        4. Click More Printers and select DYMO DUO USB from the drop-down list at the top of the Printer List dialog box.
        5. Select DYMO DUO Label from the list of printers and click Add.
        6. Repeat steps 3 through 5 to add DYMO DUO Tape (or DYMO DUO Tape 128).

        The LabelWriter Duo printer appears as two separate printers in the Printer list: DYMO DUO Tape (or DYMO DUO Tape 128) and DYMO DUO Label. You need to install each of these printers separately.

        LabelWriter Duo Notes

        The LabelWriter Duo printer does not support Rendezvous. You will not be able to locate a LabelWriter Duo printer with Rendezvous.

        Printing to both the LabelWriter Duo Tape and Label printers at the same time is not recommended.

        NOTE: In some cases, you may not see your printer model listed in the Printer Setup utility or the Add button may be disabled. If this occurs, exit and restart the Printer Setup Utility.

        COMPATIBILITY

        Microsoft Office X and 2004

        To use DYMO LabelWriter Add-In for Microsoft Office X and 2004, you must have Microsoft Office Service Pack 1 installed. If you do not have Service Pack 1 installed, you will not be able to see the LabelWriter icon in the Word toolbar. You can download the latest Service Pack for Microsoft Word, free of charge, from the Microsoft Web site.

        Microsoft Excel

        The Excel Add-in preview feature is not supported on Mac OS versions prior to 10.4 or on Microsoft Excel for Office X.

        DLS 7.7.1.1 supports the following printer models:

        LabelWriter 400
        LabelWriter 400 Turbo
        LabelWriter Duo
        LabelWriter Twin Turbo
        LabelWriter 300
        LabelWriter 310
        LabelWriter 315
        LabelWriter 320
        LabelWriter 330
        LabelWriter 330 Turbo
        LabelManager PCII
        LabelManager 450
        LabelPoint 350

        Earlier LabelWriter printer models are NOT supported by this version of DLS. In addition, the printers in the list above are only supported when connected through a USB port on your Macintosh computer. Printers connected to a serial port or using a Serial-to-USB adapter are NOT supported.

        UPGRADING FROM A PREVIOUS VERSION

        If you are upgrading from DYMO Label Software version 6 or later, all of your label files and Address Book files should continue to work with the new version of DLS. DLS version 5 and earlier labels and list files cannot be used with DLS 7.

        If you have a LabelWriter 300 series printer, you must remove the printer and then add it back in the Printer Setup Utility to make sure you have all the latest label sizes available.

        Downloads
  • DEVELOPER AID
    • Software Developer's Kit
        NOTES:
        1. All SDK documentation and Sample code can now be accessed from
        the Start menu under the "DYMO Label Software SDK" folder.

        2. This SDK requires that DLS v7.2 (or later) software be
        installed on the machine using the SDK functions. It also requires
        that a full install of DLS, including all template groups, be
        present. A copy of DLS is provided with all LabelWriter printers.


        Contents
        1. What's New
        2. Files Included in the SDK

        *************
        1. What's New
        *************

        The SDK now supports printing on the new LabelWriter 400, Twin Turbo,
        Duo, ExecuLabel LM 450 and other DYMO tape printers.

        This latest version of the DYMO SDK includes new .NET samples in C#,
        VB, ASP.NET, and C++.

        ***********************
        2. Files Included in the SDK
        ************************

        Below is a short description of all files installed by the SDK:

        The "Documentation Folder" contains the "DYMO Label Software SDK
        Manual.pdf" file. This is the reference manual for the DYMO SDK. It
        contains full details on all functions, properties and structures used
        by the SDK. It is recommended that you read this manual before you start
        developing with the SDK.

        This folder also contains the &ldquoWindows SDK FAQ.pdf&rdquo file. This FAQ
        file contains answers to the most commonly asked questions concerning
        our SDK. Please refer to it before contacting the SDK support email.

        2.1. "High Level COM"
        The "High Level COM" folder contains sample code that uses the high-
        level COM interface of the SDK. The sample applications show how to open
        a label file, set data on label objects that are on the label file, and
        print the label. This is by far the most common application for the DYMO
        SDK.

        Samples are provided in Delphi, VB, Visual C++, C#.NET, VB.NET, ASP.NET,
        Visual FoxPro, MS Access, and Power Builder. In addition, new .NET
        samples are provided and illustrate roll selection in the LabelWriter
        Twin Turbo printer.

        To illustrate D1 tape printing using a LabelWriter DUO printer, we have
        provided a sample written in VB. You will find this in a separate
        folder named &ldquoTape SDK Sample&rdquo within the &ldquoHigh Level COM&rdquo folder.

        To illustrate the SmartPaste functionality (a patented DYMO technology),
        we have provided a sample written in C++ that allows you to SmartPaste
        data from the Clipboard or a comma delimited file.

        2.2. "Low Level COM"
        The "Low Level COM" folder contains sample code that uses the low-level
        COM interface in the SDK. This interface is significantly more difficult
        to develop and debug than the high-level COM interface, and should not be
        attempted without first trying the high-level COM interface. The samples
        show how to open a label file, create and modify label objects on the
        label, and render the label on the screen.

        Low-level COM samples are provided in Delphi, VB, and Visual C++.

        2.3. "IE Scripts"
        The "IE Scripts" folder contains JavaScript and VBScript samples that
        illustrate using the high-level COM interface to print a label from
        Internet Explorer.

        Note that these scripts are only compatible with Microsoft Internet
        Explorer. A separate example for printing from the Firefox browser is
        provided elsewhere.

        2.4. "XPCOM"
        The &ldquoXPCom&rdquo folder contains necessary files for printing from the
        Firefox browser. DYMO provides XPCOM wrapper objects that provide access
        to the high-level COM interface of the SDK. To use these wrapper
        objects, you will need to install them. They are located in the "XPCom"
        folder and may be installed by opening the &ldquoinstall.htm&rdquo file
        contained in the XPCom folder.

        2.5. "Firefox Scripts"
        The &ldquoFirefox Scripts&rdquo folder contains a sample that illustrates label
        printing using the high-level COM interface through the XPCOM wrapper
        in Firefox.

        2.6. "DLL Calls"
        The "DLL Calls" folder contains sample code that uses the DLL calls
        provided by the SDK. Like the low-level COM interface, the DLL
        interface is significantly more difficult to develop and debug than the
        high-level COM interface, and should not be attempted without first
        trying the high-level COM interface. The sample applications illustrate
        using DLL calls to open a label file, create label objects on the file,
        and render the label on the screen. The samples are in Delphi and Visual
        C++.

        2.7. "DDE Calls"
        The "DDE Calls" folder contains sample code that uses the DDE interface
        to control DLS to print labels. The sample applications show how to open
        a label file, set data on the objects that are on the label, and
        print the label. The sample code is provided in Delphi, VB, Visual C++,
        and MS Access.

        2.8. "Paper Size"
        The "Paper Size" folder contains VB sample code that shows you how to
        select a paper size in a printer driver when printing using Windows
        API.

        Note that the DDE functionality in the SDK is only provided for
        backwards compatibility. New applications should use the equivalent
        high-level COM interfaces that are also provided by the SDK.

        Downloads
  • Installing Your LabelWriter 450 or 450 Turbo
    • How do I get my LabelWriter 450 or 450 Turbo to work on a Windows 7 PC when attached to a USB 3.0 port?


        Country Telephone Hours
        Austria +431206091919 Monday-Friday 9am-6pm
        Belgium +3227007453 Monday-Friday 9am-6pm
        Czech Republic +420239016817 Monday-Friday 9am-6pm
        Denmark +4543314814 Monday-Friday 9am-6pm
        Finland +358972519770 Monday-Friday 9am-6pm
        France +33157324846 Monday-Friday 9am-6pm
        Germany +4969999915354 Monday-Friday 8am-6pm
        Hungary +3617789452 Monday-Friday 9am-6pm
        Ireland +35315171856 Monday-Friday 9am-6pm
        Italy +390223331557 Monday-Friday 9am-6pm
        Netherlands +31707703820 Monday-Friday 9am-6pm
        Norway +4722310922 Monday-Friday 9am-6pm
        Poland +48223060692 Monday-Friday 9am-6pm
        Portugal +351213665376 Monday-Friday 9am-6pm
        Slovakia +442035648353 Monday-Friday 9am-6pm
        Spain +34911776124 Monday-Friday 9am-6pm
        Sweden +46859366312 Monday-Friday 9am-6pm
        Switzerland +41446545919 Monday-Friday 9am-6pm
        UK +442035648354 Monday-Friday 9am-6pm
        International +442035648356 Monday-Friday 9am-6pm
        Some LabelWriter printers sold between June 2014 and August 2014 will not properly install on Windows 7 PCs when attached to a USB 3.0 port. A software update that will fix this problem on these printers is now available. Go here for more information. For further assistance please call DYMO Customer Service Support at the provided number to receive the instructions on how to quickly install the repair.
Need further assistance?» Contact DYMO