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Good to know

  • 1. Check our software tip
    How to create a new label.pdf


    2. Solving printing problems:
    In most cases, problems are solved by checking whether the spools are firmly pressed against the label roll:
      
  • WINDOWS
    • DYMO Label Software version 8.5.1
        Read Me — 1 November 2012

        This document contains important information that is not included in any other DYMO Label documentation. It highlights changes in system requirements, new features, and known problems. Please read this document carefully!

        NEW IN THIS RELEASE

        This release includes:

        • Support for LabelManager 280

        • Support for Windows 8

        Developers Note: DYMO has a Software Developer’s Kit (SDK) for all supported printers. See the www.dymo.com for more information.

        SYSTEM REQUIREMENTS

        Operating System Support

        Windows XP SP2 or later (32-bit)

        Windows Vista (32-bit or 64-bit)

        Windows 7 (32-bit or 64-bit)

        Windows 8 (32-bit or 64-bit)

        INSTALLATION

        Install Software First

        If you plug in the printer before running the installer on Windows Vista, the Windows XP version of the printer may be installed. If this happens, you must delete this printer and then run the installer again.

        Connecting to Shared Printers on Windows Vista

        If you want to connect to a shared network printer, use the Windows Vista Add Printer Wizard in the Printer control panel to connect to the shared printer.

        Administrator Rights

        You must install DYMO Label software from a user account with Administrator rights. However, you can use the software while logged in to an account with Limited rights.

        COMPATIBILITY

        Printer Support

        DYMO Label v.8 supports the following printer models:

        LabelWriter 450

        LabelWriter 450 Turbo

        LabelWriter 450 Twin Turbo

        LabelWriter 450 Duo

        LabelWriter 4XL

        LabelWriter SE450

        LabelWriter 400

        LabelWriter 400 Turbo

        LabelWriter Duo

        LabelWriter Twin Turbo

        LabelWriter 310 (models 90966, 93029 & 93034 ONLY)

        LabelWriter 315 (model 90975 ONLY)

        LabelWriter 320 (models 90892, 93031 & 93036 ONLY)

        LabelWriter 330 (model 90891 & 93037 USB ONLY)

        LabelWriter 330 Turbo (models 90884, 93033 & 93038, USB ONLY)

        LabelManager 280

        LabelManager 500TS

        LabelManager PnP

        LabelManager 420P

        LabelManager PCII

        LabelManager 450

        LabelManager 450D

        LabelPoint 350

        Earlier LabelWriter printer models are NOT supported by this version of DYMO Label software.

        Add-in Support

        DYMO Label v.8 includes add-ins for:

        • Microsoft Office XP, 2003, 2007, and 2010 - Word, Excel, and Outlook

        • QuickBooks 2007, 2008, 2009, 2010, 2011, and 2012 (US Only)

        • ACT! 2007, 2008, 2009, 2010, 2011, and 2012 (English Only)

        FOR DYMO LABEL SOFTWARE VERSION 7 USERS

        Compatibility between DYMO Label Software Version 7 and DYMO Label v.8

        You can install DYMO Label v.8 if you have Version 7 installed. You can use both versions simultaneously with no problems.

        The following changes are made during the DYMO Label v.8 installation:

        • Microsoft Office, QuickBooks, and ACT! Add-Ins for Version 7 are uninstalled and replaced with the DYMO Label v.8 Add-Ins.

        • Version 7 printer drivers are updated to the DYMO Label v.8 drivers.

        Importing DYMO Label Software Version 7 Settings

        DYMO Label v.8 has a First Run wizard that can import your Version 7 preferences and Address Book. Your Label File Folder settings are imported as a part of this process. When you open label files in DYMO Label version 8, the File Open dialog box points to your default Version 7 label files folder.

        DYMO Label Software Version 7 Label File Compatibility

        DYMO Label v.8 can import Version 7 (.lwl) labels. DYMO Label v.8 cannot open Version 7 tape label (.D1L) files.

        KNOWN ISSUES

        Installing the QuickBooks Add-in on Windows Vista and Windows 7 (US Only)

        After installing DYMO Label software, you must log in as Administrator and run QuickBooks at least once for the Add-in button to appear in the toolbar. You can then run QuickBooks in normal mode and the add-in button will be visible.

        Printing a Large Job on a Slower Computer

        If you are using a Pentium 4 or slower computer and white streaks appear in barcodes when printing a large batch of labels, do one of the following:

        • Set your print spooler to spool the entire job before printing.

        • Turn off print spooling.

        Word Add-In Button Remains in Word after DYMO Label Uninstall

        In Microsoft Word 2003 and Word XP, when you uninstall DYMO Label v.8, the Add-In button remains in the toolbar even though the Add-In has been removed.

        To fix this issue in Word 2003 and XP

        1.Right-click on the toolbar.

        2. Select Customize.

        3.Drag the icon off the toolbar.

        To fix this issue for Word 2007

        1.Right-click the Add-In button.

        2. Select Remove.

        CONTACTING DYMO TECHNICAL SUPPORT

        For Technical Support, please contact DYMO as follows:

        URL: www.dymo.com
    • DYMO driver uninstaller
        For use with 98/ME/NT/2000/XP/Vista.
        This utility will remove DYMO driver files and registery keys from the PC.

        It is advised to run this file:
        Before executing upgrades of DYMO software.
        Before reinstalling a DYMO application after an unsuccesfull installation.
    • DYMO drivers
  • MACINTOSH
    • DYMO LabelWriter Software v8.5.1
        DYMO Label v.8.4.2

        Read Me — 1 November 2012

        This document contains important information that is not included in any other DYMO Label

        documentation. It highlights changes in system requirements, new features, and known problems. Please

        read this document carefully!

        NEW IN THIS RELEASE

        • Support for LabelManager 280 label maker

        SYSTEM REQUIREMENTS

        Operating System Support

        Mac OS X v10.5 and later (Intel Only)

        INSTALLATION

        DYMO Label v.8 requires that you have Mac OS "Administrator" level permissions to install a printer. You

        MUST be able to modify files in the System folder to install and configure a LabelWriter printer.

        NOTE: Do not connect the USB cable to your computer or USB hub until instructed to do so during the

        software installation. If you have a label printer already installed, disconnect the USB cable from your

        computer before running the installer and reconnect the cable when instructed to do so.

        Manually Installing a Label Printer

        Mac OS X v10.5 and later

        1. Make sure your label printer is plugged in and turned on.

        2. Open System Preferences for Print & Fax.

        3. Click the + button under the Printers list.

        4. Select your label printer from the Printer Name list, and then click Add.

        The printer is added to the Printers list.

        5. Close the Printer Preferences dialog to complete the installation.

        LabelWriter Duo Notes

        The LabelWriter Duo printer does not support Rendezvous. You will not be able to locate a

        LabelWriter Duo printer with Rendezvous.

        Printing to both the LabelWriter Duo Tape and Label printers at the same time is not

        recommended.

        NOTE: In some cases, you may not see your printer model listed in the Printer Setup utility or the Add

        button may be disabled. If this occurs, exit and restart the Printer Setup Utility.

        Add-In Support for Microsoft Office

        DYMO Label v.8 supports add-ins for Microsoft Word and Excel in Microsoft Office 2004, 2008, and 2011.

        Installing DYMO Label Add-Ins

        Office 2008

        To install and use the add-ins for Office 2008, you must run Word and Excel 2008 at least once BEFORE

        installing DYMO Label v.8. This allows the Microsoft Office first run processing to create the add-in script

        folders.

        Office 2004

        DYMO Label v.8 must be installed on an administrator account for the Office 2004 add-ins to work.

        IMPORTANT: DYMO Label v.8 must be installed for each user

        DYMO Label v.8 must be installed for each user account that will use the software. For example if you

        install the software as Administrator and then login to a different account, you must install DYMO Label v.

        8 on that account.

        COMPATIBILITY

        Microsoft Office 2004

        To use the DYMO Add-In for Microsoft Office 2004, you must have Microsoft Office Service Pack 1

        installed. If you do not have Service Pack 1 installed, you will not be able to see the Add-in button in the

        Word toolbar. You can download the latest Service Pack for Microsoft Office, free of charge, from the

        Microsoft Web site. If you do not have Service Pack 1 or later installed, you will see the message "An

        unexpected error occurred while trying to load the Microsoft Framework library."

        Printer Support

        DYMO Label v.8 supports the following printer models:

        LabelWriter 450

        LabelWriter 450 Turbo

        LabelWriter 450 Twin Turbo

        LabelWriter 450 Duo

        LabelWriter 4XL

        LabelWriter SE450

        LabelWriter 400

        LabelWriter 400 Turbo

        LabelWriter Duo

        LabelWriter Twin Turbo

        LabelWriter 310 (models 90966, 93029 & 93034 ONLY)

        LabelWriter 315 (model 90975 ONLY)

        LabelWriter 320 (models 90892, 93031 & 93036 ONLY)

        LabelWriter 330 (model 90891 & 93037 USB ONLY)

        LabelWriter 330 Turbo (models 90884, 93033 & 93038, USB ONLY)

        LabelManager 280

        LabelManager 500TS

        LabelManager PnP

        LabelManager 420P

        LabelManager PCII

        LabelManager 450

        LabelManager 450D

        LabelPoint 350

        Earlier LabelWriter printer models are NOT supported by this version of DYMO Label software. In

        addition, the printers in the list above are only supported when connected through a USB port on your

        Macintosh computer.

        FOR DYMO LABEL SOFTWARE VERSION 7 USERS

        Importing DYMO Label Software version 7 Settings

        DYMO Label v.8 has a First Run wizard that can import your Version 7 preferences and Address Book.

        Your Label File Folder settings are imported as a part of this process. When you open label files in DYMO

        Label v.8, the File Open dialog points to your default Version 7 label files folder.

        DLS 7 Label File Compatibility

        DYMO Label v.8 can import Version 7 (.lwl) labels. DYMO Label v.8 cannot open Version tape label

        (.D1L) files.

        CONTACTING DYMO TECHNICAL SUPPORT

        For Technical Support, please visit the Support section of the DYMO Web site at:

        http://www.dymo.com
  • DEVELOPER AID
    • WINDOWS: Software Developer's Kit
        NOTES:
        1. All SDK documentation and Sample code can now be accessed from
        the Start menu under the "DYMO Label Software SDK" folder.

        2. This SDK requires that DLS v7.2 (or later) software be
        installed on the machine using the SDK functions. It also requires
        that a full install of DLS, including all template groups, be
        present. A copy of DLS is provided with all LabelWriter printers.

        Contents
        1. What's New
        2. Files Included in the SDK

        *************
        1. What's New
        *************

        The SDK now supports printing on the new LabelWriter 400, Twin Turbo,
        Duo, ExecuLabel LM 450 and other DYMO tape printers.

        This latest version of the DYMO SDK includes new .NET samples in C#,
        VB, ASP.NET, and C++.

        ***********************
        2. Files Included in the SDK
        ************************

        Below is a short description of all files installed by the SDK:

        The "Documentation Folder" contains the "DYMO Label Software SDK
        Manual.pdf" file. This is the reference manual for the DYMO SDK. It
        contains full details on all functions, properties and structures used
        by the SDK. It is recommended that you read this manual before you start
        developing with the SDK.

        This folder also contains the &ldquoWindows SDK FAQ.pdf&rdquo file. This FAQ
        file contains answers to the most commonly asked questions concerning
        our SDK. Please refer to it before contacting the SDK support email.

        2.1. "High Level COM"
        The "High Level COM" folder contains sample code that uses the high-
        level COM interface of the SDK. The sample applications show how to open
        a label file, set data on label objects that are on the label file, and
        print the label. This is by far the most common application for the DYMO
        SDK.

        Samples are provided in Delphi, VB, Visual C++, C#.NET, VB.NET, ASP.NET,
        Visual FoxPro, MS Access, and Power Builder. In addition, new .NET
        samples are provided and illustrate roll selection in the LabelWriter
        Twin Turbo printer.

        To illustrate D1 tape printing using a LabelWriter DUO printer, we have
        provided a sample written in VB. You will find this in a separate
        folder named &ldquoTape SDK Sample&rdquo within the &ldquoHigh Level COM&rdquo folder.

        To illustrate the SmartPaste functionality (a patented DYMO technology),
        we have provided a sample written in C++ that allows you to SmartPaste
        data from the Clipboard or a comma delimited file.

        2.2. "Low Level COM"
        The "Low Level COM" folder contains sample code that uses the low-level
        COM interface in the SDK. This interface is significantly more difficult
        to develop and debug than the high-level COM interface, and should not be
        attempted without first trying the high-level COM interface. The samples
        show how to open a label file, create and modify label objects on the
        label, and render the label on the screen.

        Low-level COM samples are provided in Delphi, VB, and Visual C++.

        2.3. "IE Scripts"
        The "IE Scripts" folder contains JavaScript and VBScript samples that
        illustrate using the high-level COM interface to print a label from
        Internet Explorer.

        Note that these scripts are only compatible with Microsoft Internet
        Explorer. A separate example for printing from the Firefox browser is
        provided elsewhere.

        2.4. "XPCOM"
        The &ldquoXPCom&rdquo folder contains necessary files for printing from the
        Firefox browser. DYMO provides XPCOM wrapper objects that provide access
        to the high-level COM interface of the SDK. To use these wrapper
        objects, you will need to install them. They are located in the "XPCom"
        folder and may be installed by opening the &ldquoinstall.htm&rdquo file
        contained in the XPCom folder.

        2.5. "Firefox Scripts"
        The &ldquoFirefox Scripts&rdquo folder contains a sample that illustrates label
        printing using the high-level COM interface through the XPCOM wrapper
        in Firefox.

        2.6. "DLL Calls"
        The "DLL Calls" folder contains sample code that uses the DLL calls
        provided by the SDK. Like the low-level COM interface, the DLL
        interface is significantly more difficult to develop and debug than the
        high-level COM interface, and should not be attempted without first
        trying the high-level COM interface. The sample applications illustrate
        using DLL calls to open a label file, create label objects on the file,
        and render the label on the screen. The samples are in Delphi and Visual
        C++.

        2.7. "DDE Calls"
        The "DDE Calls" folder contains sample code that uses the DDE interface
        to control DLS to print labels. The sample applications show how to open
        a label file, set data on the objects that are on the label, and
        print the label. The sample code is provided in Delphi, VB, Visual C++,
        and MS Access.

        2.8. "Paper Size"
        The "Paper Size" folder contains VB sample code that shows you how to
        select a paper size in a printer driver when printing using Windows
        API.

        Note that the DDE functionality in the SDK is only provided for
        backwards compatibility. New applications should use the equivalent
        high-level COM interfaces that are also provided by the SDK.

        Downloads
    • MACINTOSH: Software Developer's Kit


        This SDK requires that DLS v7.2 (or later) software be installed on the machine using the SDK functions. A copy of DLS is provided with all LabelWriter printers. Additionally, it can be downloaded from our web site at www.dymo.com.



        This Mac OS SDK provides many examples of how to automate label printing using AppleScript. The samples are easy to follow and illustrate the most common requests from our customers.



        Description of Samples Provided



        Common Tasks.scpt

        This example demonstrates the most frequently used task using the SDK, printing custom text on a specific label. The example shows how to load the Label Editor plug-in, open a specific label file, modify the contents of the label file, save the file, and print it.



        Label - Address Book.workflow

        (Requires Mac OS X Version 10.4.x)

        This example demonstrates how to print specific labels from the Mac Address Book. It shows how to filter records in the Mac Address Book, pass selected records to DLS, and print them.



        Label - Address Book.scpt

        This example is similar to the previous example, but does not use any Mac OS 10.4.x specific functions.



        Label - Address.scpt

        This example demonstrates how to load the Label Editor plug-in and create an address label by adding a new Address Object and setting its attributes.



        Label - Barcode.scpt

        This example demonstrates how to load the Label Editor plug-in and create a new barcode label by adding a new barcode object and setting its attributes and data.



        Label - Circular Text.scpt

        This example demonstrates how to load the Label Editor plug-in and create a new label using the circular text object, and setting its attributes and data.



        Label - Counter.scpt

        This example demonstrates how to create a new label using Counter objects.



        Label - Datetime.scpt

        This example demonstrates how to create a new label using Date-Time objects.



        Label - Drawing.scpt

        This example demonstrates how to create a new label using the shape objects (lines, ellipses, and rectangles).



        Label - Graphic.scpt

        This example demonstrates how to place and add a graphic to a label.



        Label - Text.scpt

        This example demonstrates how to add a text object to a label.



        The examples that follow require a DYMO LabelWriter Duo or other DYMO printer capable of printing on D1 tapes.



        Tape - Barcode.scpt

        This example demonstrates how to print a barcode using the Tape Editor plug-in.



        Tape - Graphic.scpt

        This example demonstrates how to print a graphic using the Tape Editor plug-in.



        Tape - Tape Parameters.scpt

        This example demonstrates how to add text to a tape label and adjust different tape parameters.



        Tape - Text Formatting.scpt

        This example demonstrates how to use the Tape Editor plug-in to paste text to a tape label and format text on the label.
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