In most cases, problems are solved by checking these 3 basics:
1. Is the battery pack fully charged? - Connect the power adapter to charge the battery pack.
2. Is the print head clean? Clean the print head with the special brush delivered together with the labelmaker or a cotton bud and a soft solvent (e.g. alcohol).
3. Is the cassette correctly positioned? Push the cassette firmly into the compartment in order to make sure it fits at the bottom of the cassette compartment.
